Privacy Policy

PRIVACY POLICY 

This Privacy Policy applies between you, the User of this Website, and Native Vine, the owner and provider of this  Website. Native Vine takes the privacy of your information very seriously. This Privacy Policy applies to our use of any  and all Data collected by us or provided by you in relation to your use of the Website. 

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:  https://nativevine.co.uk/pages/terms-and-conditions. 

Please read this Privacy Policy carefully. 

Definitions and Interpretation 

  1. In this Privacy Policy, the following definitions are used: 

Data 

collectively all information that you submit to Native Vine via the Website. This definition  incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies 

a small text file placed on your computer by this Website when you visit certain parts of the Website  and/or when you use certain features of the Website. Details of the cookies used by this Website are  set out in the clause below (Cookies);

Data  

Protection  Laws

any applicable law relating to the processing of personal Data, including but not limited to the GDPR,  and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR 

the UK General Data Protection Regulation;

Native  

Vine,  

we or us

Native Vine, a company incorporated in England and Wales with registered number 12357972 whose  registered office is at 96 Bedminster Parade, Somerset, BS3 4HL; 

UK and  

EU  

Cookie  

Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the  Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy  and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or  

you

any third party that accesses the Website and is not either (i) employed by Native Vine and acting in  the course of their employment or (ii) engaged as a consultant or otherwise providing services to  Native Vine and accessing the Website in connection with the provision of such services; and

Website 

the website that you are currently using, https://nativevine.co.uk, and any sub-domains of this site  unless expressly excluded by their own terms and conditions.


  1. In this Privacy Policy, unless the context requires a different interpretation: 

the singular includes the plural and vice versa; 

references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of  this Privacy Policy; 

a reference to a person includes firms, companies, government entities, trusts and partnerships;

"including" is understood to mean "including without limitation"; e.  

reference to any statutory provision includes any modification or amendment of it; f.  

the headings and sub-headings do not form part of this Privacy Policy. 

Scope of this Privacy Policy 

  1. This Privacy Policy applies only to the actions of Native Vine and Users with respect to this Website. It does not  extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide  to social media websites. 
  2. For purposes of the applicable Data Protection Laws, Native Vine is the "data controller". This means that Native  Vine determines the purposes for which, and the manner in which, your Data is processed. 

Data Collected 

  1. We may collect the following Data, which includes personal Data, from you: 

name; 

contact Information such as email addresses and telephone numbers; c.  

demographic information such as postcode, preferences and interests; d.  

financial information such as credit / debit card numbers; e.  

IP address (automatically collected); 

web browser type and version (automatically collected); g.  

operating system (automatically collected); 

in each case, in accordance with this Privacy Policy. 

How We Collect Data 

  1. We collect Data in the following ways: 
  2. b.  c.  

data is given to us by you; 

data is received from other sources; and data is collected automatically. 

Data That is Given to Us by You 

  1. Native Vine will collect your Data in a number of ways, for example: 

when you contact us through the Website, by telephone, post, e-mail or through any other means; b.  

when you register with us and set up an account to receive our products/services; c.  

when you enter a competition or promotion through a social media channel; d.  

when you make payments to us, through this Website or otherwise; 

when you elect to receive marketing communications from us; 

when you use our services;

in each case, in accordance with this Privacy Policy. 

Data That is Received From Third Parties 

  1. Native Vine will receive Data about you from the following third parties: 

Google Analytics. 

Data That is Collected Automatically 

  1. To the extent that you access the Website, we will collect your Data automatically, for example: 

we automatically collect some information about your visit to the Website. This information helps us to make  improvements to Website content and navigation, and includes your IP address, the date, times and frequency  with which you access the Website and the way you use and interact with its content. 

we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more  information about cookies, and how we use them on the Website, see the section below, headed "Cookies". 

Our Use of Data 

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible  service and experience when using our Website. Specifically, Data may be used by us for the following reasons: 

internal record keeping; 

improvement of our products / services; 

transmission by email of marketing materials that may be of interest to you; 

contact for market research purposes which may be done using email, telephone, fax or mail. Such information  may be used to customise or update the Website; 

in each case, in accordance with this Privacy Policy. 

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are  not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights"  below). 
  2. For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in: 

soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for  example, you contact us to ask us for more details about a particular product/service, and we are marketing  similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out. 

for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive  and affirmative action when consenting by, for example, checking a tick box that we'll provide. 

if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To  find out how to withdraw your consent, see the section headed "Your rights" below. 

  1. When you register with us and set up an account to receive our services, the legal basis for this processing is the  performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. 
  2. We may use your Data to show you Native Vine adverts and other content on other websites. If you do not want us to  use your data to show you Native Vine adverts and other content on other websites, please turn off the relevant  cookies (please refer to the section headed "Cookies" below).

Who We Share Data With 

  1. We may share your Data with the following groups of people for the following reasons: 

our employees, agents and/or professional advisors - to obtain advice from professional advisors; b.  

third party service providers who provide services to us which require the processing of personal data - to help  third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the  website runs smoothly; 

third party payment providers who process payments made over the Website - to enable third party payment  providers to process user payments and refunds; 

relevant authorities - to facilitate the detection of crime or the collection of taxes or duties; 

in each case, in accordance with this Privacy Policy. 

Keeping Data Secure 

  1. We will use technical and organisational measures to safeguard your Data, for example: 

access to your account is controlled by a password and a user name that is unique to you. b.  

we store your Data on secure servers. 

payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or  both) in your browser when we use this technology. 

  1. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any  misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail  address: max@nativevine.co.uk. 
  2. If you want detailed information from Get Safe Online on how to protect your information and your computers and  devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get  Safe Online is supported by HM Government and leading businesses. 

Data Retention 

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the  period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted. 
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. 

Your Rights 

  1. You have the following rights in relation to your Data: 

Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we  modify, update or delete such information. If we provide you with access to the information we hold about you,  we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally  permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. 

Right to correct - the right to have your Data rectified if it is inaccurate or incomplete. 

Right to erase - the right to request that we delete or remove your Data from our systems. d.  

Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which  we can use it.

Right to data portability - the right to request that we move, copy or transfer your Data. f.  

Right to object - the right to object to our use of your Data including where we use it for our legitimate interests. 

  1. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data  (where consent is our legal basis for processing your Data), please contact us via this e-mail address: max@nativevine. co.uk. 
  2. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able  to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's  Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/. 
  3. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes  during the period for which we hold it. 

Links to Other Websites 

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are  not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites.  You are advised to read the Privacy Policy or statement of other websites prior to using them. 

Changes of Business Ownership and Control 

  1. Native Vine may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer  of control of all or part of Native Vine. Data provided by Users will, where it is relevant to any part of our business so  transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of  this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us. 
  2. We may also disclose Data to a prospective purchaser of our business or any part of it. 
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected. 

Cookies 

  1. This Website may place and access certain Cookies on your computer. Native Vine uses Cookies to improve your  experience of using the Website and to improve our range of products. Native Vine has carefully chosen these  Cookies and has taken steps to ensure that your privacy is protected and respected at all times. 
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law. 
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your  consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Native Vine to  provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies;  however certain features of the Website may not function fully or as intended. 
  4. This Website may place the following Cookies:

Type of Cookie 

Purpose

Strictly necessary cookies 

These are cookies that are required for the operation of  our website. They include, for example, cookies that  enable you to log into secure areas of our website, use a  shopping cart or make use of e-billing services.


Analytical/performance cookies 

They allow us to recognise and count the number of  visitors and to see how visitors move around our website  when they are using it. This helps us to improve the way  our website works, for example, by ensuring that users  are finding what they are looking for easily.

Functionality cookies 

These are used to recognise you when you return to our  website. This enables us to personalise our content for  you, greet you by name and remember your preferences  (for example, your choice of language or region). By  using the Website, you agree to our placement of  functionality cookie.

Targeting cookies 

These cookies record your visit to our website, the pages  you have visited and the links you have followed. We  will use this information to make our website and the  advertising displayed on it more relevant to your  interests. We may also share this information with third  parties for this purpose.


  1. You can find a list of Cookies that we use in the Cookies Schedule. 
  2. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept  Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can  switch off Cookies at any time, however, you may lose any information that enables you to access the Website more  quickly and efficiently. 
  3. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the  Website more quickly and efficiently including, but not limited to, personalisation settings. 
  4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance  provided by the developer of your internet browser if you are unsure about adjusting your privacy settings. 
  5. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will  also find details on how to delete cookies from your computer. 

General 

  1. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights  under this Privacy Policy where we reasonably believe your rights will not be affected. 
  2. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid,  illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the  validity and enforceability of the other provisions of this Privacy Policy will not be affected. 
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a  waiver of that, or any other, right or remedy. 
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising  under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts. 

Changes to This Privacy Policy 

  1. Native Vine reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may  be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the 

terms of the Privacy Policy on your first use of the Website following the alterations.  

 You may contact Native Vine by email at max@nativevine.co.uk. 

Attribution 

  1. This Privacy Policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en). This Privacy Policy was created on 10 April 2024.

Cookies 

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we  have missed a cookie or there is any discrepancy, please let us know. 

Strictly necessary 

We use the following strictly necessary cookies: 

Description 

Purpose

Session Cookie 

Authentication Cookie 

Preference Cookie 

Security Cookie

session cookies are used to maintain the user's shopping cart state and  enable smooth navigation through the checkout process 

authentication cookies authenticate users and keep them logged in during  their session, allowing them to access account-related features and make  purchases 

preference cookies remember user preferences and settings, such as  language preferences and currency, providing a personalized browsing  experience 

security cookies enhance website security by detecting and preventing  fraudulent activities, protecting user data and transactions


Functionality 

We use the following functionality cookies: 

Description 

Purpose

Functionality Cookie 

we use this cookie to identify your computer and analyse traffic patterns on our  website


Analytical/Performance 

We use the following analytical/performance cookies:

Description 

Purpose

Analytics Cookie

analytics cookies track user behavior and website performance metrics, helping  ecommerce businesses understand customer preferences, optimize the user  experience, and improve marketing strategies


Targeting 

We use the following targeting cookies:

Description 

Purpose

Advertising Cookie

advertising cookies track user interactions with advertisements and help deliver  targeted advertisements based on user interests and behavior, increasing the  effectiveness of marketing campaigns